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FREQUENTLY ASKED QUESTIONS
Answers before you have to ask.
Travel, booking, payments, packages and policies—all in one place.
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FAQ
Travel & Accommodations
What does the travel fee include?
When is a hotel required?
Can I arrange the hotel myself?
How is travel priced?
FAQ
Booking & Payments
How much secures my date?
What payment plans are available?
When is the final balance due?
What if the event is less than 6 weeks away?
How can I pay?
FAQ
Services & Packages
Can I combine services?
When does day-of coordination begin?
Can I add hours or services later?
Do large events receive additional staffing?
FAQ
Policies & Cancellations
Is the retainer refundable?
What happens if I cancel?
What happens if I miss a payment?
Can I move my date?
What if there is a team emergency?
STILL NEED HELP?
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