Clear expectations make better events.

• Events 4+ hours require a 30-minute meal break for the team.
• Events 7+ hours require an additional 15-minute break.
• Travel and lodging requirements apply to assigned team members as well as Reese.

• Customized orders, retainers and work already begun are generally non-refundable.
• Held event dates and payment-plan obligations are governed by the signed agreement.
• Rescheduling is subject to date availability and may require a modification fee.
• Use the Planning workspace in your Client Portal to request scope, date, location, package or guest-count changes in writing.
• Changing an order after production begins may require repurchase or additional labor/material fees.

Multiple services running into overtime may each incur their own coverage charge. Coverage begins at the agreed time even when the event itself starts late. Media overtime is charged per active coverage team/role; extra operators and second shooters are separate when required.

• Tell CRE8SIT in advance if another vendor will perform the same contracted service.
• Clients must accurately disclose outside planners/coordinators and vendor responsibilities.
• Photography/video/content teams need a workable shooting environment without conflicting direction or interruption.
• Hostile, abusive or unsafe behavior toward staff can result in service termination under the signed agreement.

• Décor service does not automatically include unloading, unfolding, moving or arranging venue furniture unless written into scope.
• Unexpected venue labor may create additional labor charges when the room is not in the agreed condition.
• Inspiration photos are creative references; exact item-for-item replication is not guaranteed.
• Final design depends on venue, package level, availability, guest count, setup time and budget.
• Onsite approval by the client/designated contact is treated as acceptance of the setup; later changes can incur added labor/material costs.

• Photography packages include the stated minimum final gallery, not every shutter click. Unless Client Choice is purchased, CRE8SIT/RCC selects the strongest images for professional editing.
• Clients do not automatically receive RAW photo files, every frame taken, test shots, duplicates, missed-focus images, closed-eye images or other rejected working files. Unedited video footage is also not included unless a written package/add-on specifically says otherwise.
• Client Choice adds a professionally culled, watermarked proof-gallery workflow so the client can select which included images are edited. Current pricing appears in the fee standards above and the Service Upgrades area.
• Client Choice selections are due within 14 days. If selections are not submitted, CRE8SIT/RCC may select the final images so production can continue.
• After final selections are submitted and editing begins, replacement selections are $25 per image.
• RCC editing follows the color, contrast, skin-tone and storytelling style represented in the current portfolio. Requests that change the agreed artistic style or require extensive subjective re-editing may be quoted as additional postproduction.
• Video packages include only the revision round(s) stated in the package. Additional creative revision rounds are $250 each unless the signed agreement states otherwise.
• Requested family-group combinations, must-have details and scheduled moments should be submitted before the event. RCC will make reasonable efforts to capture them, but no package guarantees every guest, expression, moment or requested shot when timing, venue conditions, cooperation or event flow prevents it.
• Standard delivery targets are up to 8 weeks for final wedding photography and up to 12 weeks for final wedding films unless the signed agreement states a different schedule. Rush delivery is a paid upgrade when available.
• Proof images are review copies, not finished deliverables. Final usage/copyright terms remain governed by the signed agreement.
• Coverage begins at the contracted arrival time even when the wedding or event runs late. Shot planning depends on venues, key details and participants being ready at agreed times.

• Customized production/delivery timing begins after required payment and approvals.
• Shipping and tracking information appears on applicable invoice detail pages.
• Rush orders and rushed photo/video deliverables can carry additional fees.
• International or expedited shipping is quoted separately when applicable.

CRE8SIT plans for professional team coverage and reasonable contingencies, but venue problems, outside-vendor failures, unsafe conditions and circumstances beyond our control can affect service. Team safety comes first. The client is responsible for helping ensure guests, family and wedding-party participants do not prevent the team from performing contracted work.